GPM stands for "gallons per minute". It is a unit of measurement used to indicate the flow rate of a liquid, typically water, through a plumbing fixture such as a faucet or showerhead. The GPM value is an important consideration when selecting fixtur

<div><h3 dir="ltr" id="isPasted"><strong>What is GPM?</strong></h3><p dir="ltr">GPM stands for &quot;gallons per minute&quot;. It is a unit of measurement used to indicate the flow rate of a liquid, typically water, through a plumbing fixture such as a faucet or showerhead. The GPM value is an important consideration when selecting fixtures, as it can affect the water pressure and overall performance of the plumbing system.</p><h3 dir="ltr" id="what-is-the-spout-reach"><strong>What is the spout reach?&#xA0;</strong></h3><p dir="ltr">Spout reach refers to the horizontal distance between the base of a faucet or the wall and the furthest point of the spout where the water comes out. This measurement is important in determining how far the water will reach into the sink or basin. It is typically measured in inches or millimeters. A longer spout reach can be useful for larger sinks or for filling containers that may not fit comfortably under a shorter spout.</p><h3 dir="ltr" id="what-is-the-difference-between-volume-control-cartridges-and-thermostatic-cartridges"><strong>What is the difference between volume control cartridges and thermostatic cartridges?</strong></h3><p dir="ltr">Volume control cartridges control the amount of water flowing through a faucet and can turn the water on and off while the thermostatic cartridges are a component of mixing valves that combine hot and cold water to achieve the desired water temperature, They also prevent extremely hot water from scalding your skin.</p><h3 dir="ltr" id="where-can-i-find-technical-information-for-my-product"><strong>Where can I find technical information for my product?</strong></h3><p dir="ltr" style="margin-top: 12pt; margin-bottom: 12pt;">All technical documents are available on our website. Simply search for the product that you want and click the listing. The technical information is clickable on the right side and can easily be downloaded &amp; printed.</p><h3 dir="ltr" id="the-picture-on-the-product-listing-was-slightly-different-from-what-i-received-why-is-that"><strong>The picture on the product listing was slightly different from what I received, why is that?</strong></h3><p dir="ltr" style="margin-top: 12pt; margin-bottom: 12pt;">We try to show all product images as accurately as possible. But when we don&#x2019;t have these images, we might show alternate or stocked photos provided by our manufacturer. We highly suggest reading the product description, features, and technical details carefully to make sure that you are looking at the right product.</p><p dir="ltr" style="margin-top: 12pt; margin-bottom: 12pt;">If you have any questions or need clarifications about our products, please don&apos;t hesitate to reach out to us via chat, and we will do our best to help you.</p><br><h3 dir="ltr" id="does-sturgianni-offer-water-efficient-products"><strong>Does Sturgianni offer water-efficient products?</strong></h3><p dir="ltr">All Sturgianni kitchen and bathroom faucets meet all national and state standards for low lead content. Our products have undergone testing to ensure they comply with Vermont (S152) and California (AB1953) regulations as well as NSF-certified Lead-Free standards. Additionally, all of our products went through a strict quality inspection to ensure that they adhere to all national regulations and compliances set by NSF and are CSA International certified.</p><h3 dir="ltr" style="margin-top: 0pt; margin-bottom: 0pt; line-height: 1.5;" id="why-is-the-water-pressure-in-my-faucet-so-low"><strong>Why is the water pressure in my faucet so low?</strong></h3><p dir="ltr" style="margin-top: 0pt; margin-bottom: 0pt;">There are several possible reasons why the water pressure in your faucet may be low. Some common causes include:</p><br><ol style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="font-size: 16px;">Mineral buildup: Over time, minerals such as calcium and magnesium can accumulate in the pipes and restrict water flow, resulting in reduced water pressure. This is a common issue in areas with hard water.</li><li dir="ltr" style="font-size: 16px;">Clogged aerator: The small screen on the end of your faucet, known as the aerator, can become clogged with debris or mineral buildup. This can restrict water flow and cause low water pressure.</li><li dir="ltr" style="font-size: 16px;">Leaks: If there is a leak in your plumbing system, it can reduce water pressure in your faucet. Check for visible leaks and inspect the pipes for any signs of damage or corrosion.</li><li dir="ltr" style="font-size: 16px;">Pressure regulator: Your home&apos;s water pressure regulator, which is typically located near the main water supply valve, can malfunction and cause low water pressure.</li><li dir="ltr" style="font-size: 16px;">Municipal water supply issues: Sometimes, low water pressure is due to issues with the municipal water supply, such as maintenance work or water main breaks.</li></ol><p dir="ltr" style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 16px;">To determine the cause of low water pressure in your faucet, you may need to contact a plumber or your local water authority. They can help diagnose the problem and suggest the appropriate solution.</span></p><div><div><div><div><p><span style="font-size: 16px;"><br></span></p></div></div></div></div></div>

General Questions

<div><h3 dir="ltr" id="isPasted"><strong>How are the Sturgianni products made?</strong></h3><p dir="ltr">Most of our products are made with PVD solid brass available in 13 different finishes. We take pride in ensuring that each product we offer meets the highest standards, and we use advanced technology to develop products that will perform well for years to come. All of our products are 100% tested and hand-inspected prior to shipment, so you can rest assured that you&apos;re getting a truly exceptional high-end Italian-crafted fixture.</p><h3 dir="ltr" id="what-is-pvd-finish"><strong>What is PVD finish?</strong></h3><p dir="ltr">PVD stands for Physical Vapor Deposition, which is a surface coating process used to create a durable and decorative finish on various materials, including metal, plastic, and glass. PVD coatings are applied using a vacuum chamber, where a variety of metals are vaporized and deposited onto the surface to create a thin, protective layer.</p><p dir="ltr">PVD finishes are often used in the manufacturing of high-end faucets, fixtures, and other decorative items, as they provide a range of benefits including:</p><p dir="ltr"><strong>Durability:&#xA0;</strong>PVD finishes are highly resistant to wear, scratches, and corrosion, making them ideal for use in high-traffic areas.</p><p dir="ltr"><strong>Color stability:</strong> PVD finishes offer a wide range of color options and maintain their color and luster over time.</p><p dir="ltr"><strong>Eco-friendliness:</strong> PVD finishes are an environmentally friendly alternative to traditional plating methods, as they produce less waste and use less energy.</p><p dir="ltr"><strong>Health and safety:</strong> PVD finishes are free of toxic chemicals such as lead and nickel, making them safe for use in residential and commercial applications.</p><p dir="ltr">Overall, PVD finishes offer a high-quality, durable, and eco-friendly option for creating decorative and functional finishes on a variety of materials.</p><br><h3 dir="ltr" id="is-pvd-finish-durable"><strong>Is PVD finish durable?</strong></h3><p dir="ltr">Yes, PVD (Physical Vapor Deposition) finish is highly durable and scratch-resistant. It is a type of surface coating applied to a fixture using a vacuum deposition process that creates a thin film of material. PVD finishes have superior hardness and corrosion resistance, making them highly durable and long-lasting. They are commonly used on high-end kitchen and bathroom fixtures, as well as in the automotive and aerospace industries.</p><h3 dir="ltr" id="what-is-a-powder-coat-finish"><strong>What is a powder coat finish?</strong></h3><p dir="ltr">A powder coat finish is a type of coating applied to metal surfaces that involve electrostatically charged powder particles being sprayed onto the surface. The powder is then cured under heat to form a hard, durable finish. Powder coat finishes are often used in manufacturing to provide a protective and decorative coating to metal products, and they come in a wide variety of colors and textures.</p><h3 dir="ltr" id="is-powder-coat-finish-durable"><strong>Is powder coat finish durable?</strong></h3><p dir="ltr">Yes, a powder coat finish is known for its durability. It is a tough and long-lasting finish that is resistant to chipping, fading, and scratching. It is often used in industrial and outdoor settings because of its ability to withstand harsh environments and weather conditions. Additionally, it is environmentally friendly and provides a smooth, uniform finish.</p><br><h3 dir="ltr" id="what-are-the-available-finishes-that-you-offer"><strong>What are the available finishes that you offer?</strong></h3><p dir="ltr">Our product line offers a wide range of 14 exceptional finishes, including Chrome, Polished Brass, Brushed Nickel, Polished Nickel, 24K Gold, Old Bronze, Old Copper, Antique Gold, Black Titanium, Silver Nickel, Brushed Stainless Steel, Polished Stainless, White Matte, and Black Matte. All of these finishes are highly durable and have the ability to withstand the test of time.</p><h3 dir="ltr" id="where-can-i-get-more-details-about-the-finishes"><strong>Where can I get more details about the finishes?</strong></h3><p dir="ltr"><a href="https://sturgianni.com/pages/background-on-finishes" rel="noopener noreferrer" target="_blank">Click here</a> to know more about the different finishes. If you still have further questions, feel free to contact us via email at <a href="mailto:support@sturgianni.com" style="text-decoration:none;">support@sturgianni.com</a> or via chat by visiting our website.</p></div>

Materials

Information about how to assemble your items.

<div><h3 dir="ltr" id="isPasted"><strong>Can I install the product myself?</strong></h3><p dir="ltr">Although our products are designed to be durable and long-lasting, their installation can sometimes be challenging. Our products are unique and require a certain level of expertise to ensure that they are installed correctly. That&apos;s why we recommend having a professional plumber install our products to ensure their proper installation and function.</p></div><h3 id><br></h3>

Assembly

Information about caring for your products.

<div><h3 dir="ltr" id="isPasted" style="line-height: 1.5; margin-top: 12pt; margin-bottom: 12pt;"><strong>Is it ok to use vinegar to clean my kitchen and bathroom fixtures?</strong></h3><p dir="ltr">Using a mixture of 50% water and 50% vinegar can be a safe and effective way to clean your faucets and showerheads. Vinegar is a natural cleaning agent that can help remove mineral buildup and soap scum from these surfaces.</p><span style="font-size: 16px;">However, it&apos;s important to note that vinegar is acidic, and prolonged exposure to acidic substances can potentially damage certain types of finishes or materials.<br></span><p dir="ltr"><span style="font-size: 16px;">To use a vinegar and water mixture to clean your kitchen and bathroom fixtures, follow these steps:</span></p><ol><li style="font-size: 16px;">Mix equal parts white vinegar and water in a spray bottle or bowl.</li><li style="font-size: 16px;">Spray or dip a cloth or sponge into the mixture.</li><li style="font-size: 16px;">Use a cloth or sponge to gently scrub the surface of the fixture, focusing on areas with buildup or stains.</li><li style="font-size: 16px;">Rinse the fixture thoroughly with water.</li><li style="font-size: 16px;">Dry the fixture with a soft, clean cloth to prevent water spots.</li></ol><p dir="ltr">By following these steps, you can safely and effectively clean your kitchen and bathroom fixtures using a vinegar and water mixture.</p><h3 dir="ltr" style="line-height: 1.5; margin-top: 12pt; margin-bottom: 12pt;" id="what-household-cleaners-could-damage-my-products"><strong>What household cleaners could damage my products?</strong></h3><p dir="ltr">Avoid using the following products that could damage your finish:</p><ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="font-size: 16px;">Abrasive and Industrial cleaners, such as those used on toilet bowls, green scrub pads, heavy-duty scrub sponges, and foaming bathroom cleaners.</li><li dir="ltr" style="font-size: 16px;">Disinfectant spray, soft scrub, tile cleaner, and bathroom cleaners should be avoided.</li><li dir="ltr" style="font-size: 16px;">Avoid products that claim to be able to remove tarnish and rust as well as those that contain caustic substances like hydrofluoric, hydrochloric, and/or phosphoric acids that can harm your skin.</li><li dir="ltr" style="font-size: 16px;">Avoid using bleach-based cleaners.</li></ul><h3 dir="ltr" id><span style="font-size: 16px;">&#xA0;</span></h3><h3 dir="ltr" id="how-do-i-remove-fingerprints-from-my-faucet"><strong>How do I remove fingerprints from my faucet?</strong></h3><ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="font-size: 16px;">To remove fingerprints from your Sturgianni faucet, you can use a soft cloth or microfiber towel dampened with warm water and mild soap. Gently wipe the surface of the faucet to remove any dirt or grime, and then rinse with clean water. For tougher fingerprints or stains, you can use a solution of equal parts water and white vinegar. Apply the solution to a soft cloth or microfiber towel and gently rub the affected area, then rinse with clean water and dry with a clean towel. Avoid using abrasive cleaners or scrubbers, as they can scratch or damage the finish of your faucet.</li></ul><strong><br></strong><h3 dir="ltr" id="how-do-i-prevent-scratches-on-my-kitchen-and-bathroom-fixtures"><strong>How do I prevent scratches on my kitchen and bathroom fixtures?</strong></h3><ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="font-size: 16px;">To prevent scratches on your high-end faucet and fixtures, avoid using abrasive cleaners or materials. Also, be careful not to bump the faucet with hard objects.</li></ul><p><br></p><h3 dir="ltr" id="how-often-should-i-clean-my-faucets-and-fixtures"><strong>How often should I clean my faucets and fixtures?</strong></h3><ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="font-size: 16px;">It is recommended to clean your faucet and fixtures weekly or as needed to prevent the buildup of dirt and grime.</li></ul><p><br></p><h3 dir="ltr" id="can-i-use-commercial-cleaners-on-my-faucets-and-fixtures"><strong>Can I use commercial cleaners on my faucets and fixtures?</strong></h3><ul style="margin-top:0;margin-bottom:0;padding-inline-start:48px;"><li dir="ltr" style="font-size: 16px;">Avoid using commercial cleaners on your Sturgianni faucet and fixtures, as they can contain harsh chemicals that can damage the finish of your fixtures.</li></ul><p><br></p><h3 dir="ltr" style="line-height: 1.5; margin-top: 0pt; margin-bottom: 8pt;" id="what-is-the-best-way-to-clean-and-remove-mineral-deposits-from-my-shower-head"><strong>What is the best way to clean and remove mineral deposits from my shower head?</strong></h3><p dir="ltr">One of the best ways to clean and remove mineral deposits from your shower head is by using an equal amount of white vinegar and water. Here are the steps:</p><ol><li style="font-size: 16px;">Fill a plastic bag with enough white vinegar and water to submerge the shower head.</li><li style="font-size: 16px;">Wrap the plastic bag around the shower head and secure it with a rubber band.</li><li style="font-size: 16px;">Allow the shower head to soak in the vinegar for several hours or overnight.</li><li style="font-size: 16px;">Remove the plastic bag and turn on the water to flush out any remaining vinegar and mineral deposits.</li><li style="font-size: 16px;">Use a soft-bristled brush to gently scrub away any remaining deposits.</li></ol><p dir="ltr"><span style="font-size: 16px;">Alternatively, you can also use a commercial mineral deposit remover specifically designed for shower heads.</span></p><h3 dir="ltr" id="isPasted" style="line-height:1.2;margin-top:12pt;margin-bottom:12pt;"><strong>How do I clean a Push Pop drain stopper in my bathroom sink?</strong></h3><p dir="ltr" id="isPasted">To clean a Push Pop drain stopper in your bathroom sink, you can follow these steps:</p><ol><li style="font-size: 16px;">First, remove the stopper by turning it counterclockwise until it pops up and then pulling it out of the drain.</li><li style="font-size: 16px;">Fill a small bowl or container with warm water and add a few drops of dish soap or another mild cleaner.</li><li style="font-size: 16px;">Place the stopper in the soapy water and let it soak for a few minutes.</li><li style="font-size: 16px;">Use a soft-bristled brush or a clean toothbrush to gently scrub the stopper, paying special attention to any areas with visible buildup or debris.</li><li style="font-size: 16px;">Rinse the stopper thoroughly with warm water to remove any soap residue or debris.</li><li style="font-size: 16px;">Dry the stopper with a clean towel or let it air dry before reinserting it into the drain.</li></ol><p dir="ltr"><span style="font-size: 16px;">By following these simple steps, you can keep your Push Pop drain stopper clean and free of debris, ensuring that it functions properly and helps keep your bathroom sink drain clear.</span></p><p><br></p><p><br></p><br><br></div>

Care instructions

<h3 dir="ltr" id="isPasted"><strong>Do you offer a product warranty?</strong></h3><p dir="ltr">Our products come with a limited warranty, which varies depending on the product type and model. We stand behind the quality of our products and are committed to providing our customers with the best possible experience.&#xA0;</p><p dir="ltr">Sturgianni warrants its products to be free from manufacturing defects for a 10-year period from the date of acquisition. Replaced products or parts are warranted the same as the initial warranty. Cartridges are excluded from the warranty. All products installed in commercial applications have the same warranty.</p><p dir="ltr" style="line-height: 1.5; margin-top: 0pt; margin-bottom: 0pt;"><a href="https://sturgianni.com/policies/refund-policy" rel="noopener noreferrer" target="_blank">Click here</a> to know more about our product warranty.</p><h3 dir="ltr" style="line-height: 1.5; margin-top: 0pt; margin-bottom: 0pt;" id><br></h3><h3 dir="ltr" style="line-height: 1.5; margin-top: 0pt; margin-bottom: 0pt;" id="how-do-i-make-a-replacement-request-for-qualified-items"><strong>How do I make a replacement request for qualified items?</strong></h3><p dir="ltr">To make a replacement request for qualified items, please follow these steps:</p><ol><li style="font-size: 16px;">Contact our customer support team via email or chat and provide your order number and a detailed description of the issue with the qualified item.</li><li style="font-size: 16px;">Our team will review your request and may request additional information, such as pictures or videos of the item and the issue.</li><li style="font-size: 16px;">If the item is found to be eligible for a replacement, our team will provide you with instructions on how to return the item and receive a replacement.</li><li style="font-size: 16px;">Once we receive the returned item, we will inspect it to confirm the issue and then send out a replacement item as quickly as possible.</li></ol><p dir="ltr">Please note that our product warranty may vary depending on the item and specific circumstances. It&apos;s always best to review the product warranty information available <a href="https://sturgianni.com/policies/refund-policy" rel="noopener noreferrer" target="_blank">HERE.</a></p><h3 dir="ltr" style="line-height: 1.5; margin-top: 0pt; margin-bottom: 0pt;" id="i-was-sent-the-incorrect-replacement-parts-how-can-i-get-the-right-ones"><strong>I was sent the incorrect replacement parts. How can I get the right ones?</strong></h3><h4 dir="ltr" style="line-height: 1.5; margin-top: 0pt; margin-bottom: 0pt;" id="-1"><br></h4><p dir="ltr">We apologize for any inconvenience this may have caused. To ensure you receive the correct replacement parts, please contact our customer support team immediately with your order information, the image and model number of the parts you received, and the specific parts you need. We will work quickly to process your request and send you the correct replacement parts as soon as possible.</p><p><br></p>

Products

General Questions

Materials

Assembly

Care instructions

Warranty